.page-contact {
  --ct-gold-tint: rgba(216, 166, 87, .12);
  --ct-orange-tint: rgba(255, 122, 69, .14);
  padding-bottom: clamp(56px, 9vw, 104px);
}

/* 顶部暖橙提示带 */
.page-contact .ct-alertbar {
  background: linear-gradient(90deg, var(--ct-orange-tint), rgba(255, 122, 69, .02));
  border-top: 2px solid var(--amber);
  border-bottom: 1px solid rgba(255, 122, 69, .32);
}

.page-contact .ct-alertbar__in {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px 16px;
  padding-top: 12px;
  padding-bottom: 12px;
}

.page-contact .ct-alertbar__in p {
  flex: 1 1 240px;
  margin: 0;
  font-size: 13px;
  line-height: 1.65;
  color: var(--text);
}

.page-contact .ct-alertbar__link {
  font-size: 13px;
  color: var(--gold-soft);
  text-decoration: none;
  border-bottom: 1px solid var(--gold);
  white-space: nowrap;
}

.page-contact .ct-alertbar__link:hover {
  color: var(--white);
}

/* 首屏 */
.page-contact .ct-hero {
  padding: clamp(26px, 5vw, 60px) 0 clamp(20px, 4vw, 44px);
}

.page-contact .ct-hero__grid {
  display: grid;
  gap: 26px;
  margin-top: 20px;
}

.page-contact .ct-hero h1 {
  font-family: var(--font-display);
  font-weight: 800;
  letter-spacing: -.01em;
  font-size: clamp(28px, 6.6vw, 52px);
  line-height: 1.14;
  color: var(--white);
  margin: 14px 0 0;
  max-width: 17ch;
}

.page-contact .ct-hero__lead {
  margin: 18px 0 0;
  font-size: clamp(15px, 1.5vw, 17px);
  line-height: 1.78;
  color: var(--text);
  max-width: 52ch;
}

.page-contact .ct-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 26px;
}

.page-contact .ct-hero__facts {
  display: grid;
  gap: 1px;
  background: var(--line-soft);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  overflow: hidden;
}

.page-contact .ct-fact {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 4px 8px;
  padding: 18px 20px;
  background: var(--panel-2);
}

.page-contact .ct-fact__n {
  font-family: var(--font-mono);
  font-size: 30px;
  font-weight: 700;
  line-height: 1;
  color: var(--gold);
}

.page-contact .ct-fact__u {
  font-size: 13px;
  color: var(--gold-soft);
}

.page-contact .ct-fact p {
  flex: 1 1 100%;
  margin: 6px 0 0;
  font-size: 13px;
  line-height: 1.7;
  color: var(--text-dim);
}

/* 反馈类型 */
.page-contact .ct-types__fig {
  margin: 0 0 26px;
}

.page-contact .ct-types__fig img,
.page-contact .ct-reach__fig img {
  display: block;
  width: 100%;
  height: auto;
}

.page-contact .ct-types__list {
  display: grid;
  gap: 14px;
}

.page-contact .ct-type {
  background: var(--panel-2);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  overflow: hidden;
  transition: border-color .3s var(--ease), background .3s var(--ease);
}

.page-contact .ct-type:hover,
.page-contact .ct-type[open] {
  border-color: rgba(216, 166, 87, .55);
  background: var(--panel);
}

.page-contact .ct-type__head {
  display: grid;
  grid-template-columns: auto 1fr;
  grid-template-areas:
    "idx title"
    "idx hint";
  gap: 4px 16px;
  align-items: baseline;
  padding: 18px 20px;
  cursor: pointer;
  list-style: none;
}

.page-contact .ct-type__head::-webkit-details-marker {
  display: none;
}

.page-contact .ct-type__head::marker {
  content: "";
}

.page-contact .ct-type__idx {
  grid-area: idx;
  padding-top: 4px;
  font-family: var(--font-mono);
  font-size: 13px;
  letter-spacing: .05em;
  color: var(--gold);
}

.page-contact .ct-type__title {
  grid-area: title;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 19px;
  line-height: 1.3;
  color: var(--white);
}

.page-contact .ct-type__hint {
  grid-area: hint;
  font-size: 13.5px;
  line-height: 1.62;
  color: var(--text-dim);
}

.page-contact .ct-type__body {
  padding: 18px 20px 22px;
  border-top: 1px solid var(--line-soft);
}

.page-contact .ct-type__body p {
  margin: 0 0 14px;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--text);
}

.page-contact .ct-type__body h3 {
  margin: 0 0 10px;
  font-family: var(--font-serif);
  font-weight: 600;
  font-size: 14px;
  letter-spacing: .05em;
  color: var(--gold-soft);
}

.page-contact .ct-points {
  list-style: none;
  margin: 0 0 14px;
  padding: 0;
  display: grid;
  gap: 8px;
}

.page-contact .ct-points li {
  position: relative;
  padding-left: 20px;
  font-size: 14px;
  line-height: 1.7;
  color: var(--text);
}

.page-contact .ct-points li::before {
  content: "";
  position: absolute;
  left: 0;
  top: .78em;
  width: 11px;
  height: 1px;
  background: var(--gold);
}

.page-contact .ct-type__foot {
  margin: 0;
  font-size: 13px;
  line-height: 1.7;
  color: var(--text-dim);
}

.page-contact .ct-type__foot a {
  color: var(--gold-soft);
  text-decoration: none;
  border-bottom: 1px solid rgba(216, 166, 87, .42);
}

.page-contact .ct-type__foot a:hover {
  color: var(--white);
}

/* 下半页双栏 */
.page-contact .ct-desk {
  border-top: 1px solid var(--line);
  padding-top: clamp(32px, 6vw, 58px);
}

.page-contact .ct-desk__grid {
  display: grid;
  gap: 30px;
  align-items: start;
}

.page-contact .ct-reach {
  background: var(--panel-2);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 24px 22px;
}

.page-contact .ct-reach__title {
  margin: 0 0 16px;
  font-family: var(--font-serif);
  font-weight: 600;
  font-size: 15px;
  letter-spacing: .06em;
  color: var(--gold-soft);
}

.page-contact .ct-reach__row {
  display: grid;
  gap: 5px;
  padding: 14px 0;
  border-bottom: 1px dashed var(--line-soft);
}

.page-contact .ct-reach__k {
  font-size: 12.5px;
  letter-spacing: .1em;
  color: var(--text-dim);
}

.page-contact .ct-reach__v {
  font-family: var(--font-mono);
  font-size: 15px;
  line-height: 1.65;
  color: var(--white);
  word-break: break-word;
}

.page-contact .ct-reach__v a {
  color: var(--white);
  text-decoration: none;
  border-bottom: 1px solid rgba(216, 166, 87, .5);
}

.page-contact .ct-reach__v a:hover {
  color: var(--gold-soft);
}

.page-contact .ct-reach__hours {
  margin-top: 20px;
  padding: 16px 18px;
  border-radius: var(--radius-s);
  background: var(--sand);
}

.page-contact .ct-reach__hours p {
  margin: 0;
  font-size: 13.5px;
  line-height: 1.72;
  color: var(--bg);
}

.page-contact .ct-reach__hours strong {
  font-weight: 700;
  color: var(--bg);
}

.page-contact .ct-reach__fig {
  margin: 22px 0 0;
}

/* 纠错流程 */
.page-contact .ct-flow {
  display: grid;
  gap: 22px;
}

.page-contact .ct-flow__chart {
  padding: 20px 16px 14px;
  background: var(--panel-2);
  border: 1px solid var(--line);
  border-radius: var(--radius);
}

.page-contact .ct-flow__svg {
  display: block;
  width: 100%;
  height: auto;
}

.page-contact .ct-flow__line {
  fill: none;
  stroke: var(--gold);
  stroke-width: 2;
  stroke-dasharray: 7 6;
}

.page-contact .ct-flow__dot {
  fill: var(--panel);
  stroke: var(--gold);
  stroke-width: 1.5;
}

.page-contact .ct-flow__label {
  fill: var(--gold-soft);
  font-family: var(--font-mono);
  font-size: 13px;
  text-anchor: middle;
  dominant-baseline: central;
}

.page-contact .ct-flow__steps {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-contact .ct-step {
  display: grid;
  grid-template-columns: 36px 1fr;
  gap: 4px 14px;
  padding: 16px 0;
  border-top: 1px solid var(--line-soft);
}

.page-contact .ct-step:first-child {
  border-top: none;
  padding-top: 0;
}

.page-contact .ct-step__n {
  padding-top: 3px;
  font-family: var(--font-mono);
  font-size: 13px;
  color: var(--gold);
  letter-spacing: .04em;
}

.page-contact .ct-step__t {
  font-size: 15.5px;
  font-weight: 700;
  color: var(--white);
}

.page-contact .ct-step__d {
  grid-column: 2;
  margin: 5px 0 0;
  font-size: 14px;
  line-height: 1.74;
  color: var(--text);
}

/* 准备清单 */
.page-contact .ct-prep {
  padding: 22px 20px;
  background: var(--panel-2);
  border: 1px solid var(--line);
  border-radius: var(--radius);
}

.page-contact .ct-prep__title {
  margin: 0 0 16px;
  font-family: var(--font-serif);
  font-weight: 600;
  font-size: 15px;
  letter-spacing: .06em;
  color: var(--gold-soft);
}

.page-contact .ct-prep__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 11px;
}

.page-contact .ct-prep__list li {
  display: grid;
  grid-template-columns: 18px 1fr;
  gap: 12px;
  font-size: 14px;
  line-height: 1.7;
  color: var(--text);
}

.page-contact .ct-prep__box {
  width: 13px;
  height: 13px;
  margin-top: .42em;
  border: 1px solid var(--gold);
  border-radius: 3px;
  background: var(--ct-gold-tint);
}

/* 底部回跳 */
.page-contact .ct-backlink {
  margin: 34px 0 0;
  font-size: 14px;
}

.page-contact .ct-backlink a {
  color: var(--gold-soft);
  text-decoration: none;
  border-bottom: 1px solid rgba(216, 166, 87, .45);
}

.page-contact .ct-backlink a:hover {
  color: var(--white);
}

/* 平板与桌面 */
@media (min-width: 720px) {
  .page-contact .ct-hero__grid {
    grid-template-columns: 1.55fr 1fr;
    align-items: end;
    gap: 34px;
  }

  .page-contact .ct-types__list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 16px;
  }

  .page-contact .ct-desk__grid {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1.3fr);
    gap: 32px;
  }
}

@media (min-width: 1024px) {
  .page-contact .ct-hero__grid {
    grid-template-columns: 1.7fr 1fr;
    gap: 48px;
  }

  .page-contact .ct-types__list {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .page-contact .ct-type__hint {
    min-height: 3.2em;
  }

  .page-contact .ct-desk__grid {
    grid-template-columns: minmax(0, 5fr) minmax(0, 7fr);
    gap: 44px;
  }

  .page-contact .ct-flow {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
    align-items: start;
  }

  .page-contact .ct-flow__chart {
    grid-column: 1 / -1;
  }
}